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Frequently Asked Questions

Is Physiotherapy Covered By My Health Benefits Plan Through Work?


Physiotherapy is covered by most health benefits plans through work. Receipts will be issued for reimbursement through your extended health benefits provider.


Do I need a doctor’s referral?


You do not require a doctor’s referral in order to see a physiotherapist. Physiotherapists are direct access health care providers. However, some extended health care benefit providers require a referral for reimbursement. Please check with your provider.


What should I bring to the first appointment?


Any medical tests (x-rays, ultrasound, MRI etc.), a doctor’s referral (if you have one), specialists’ reports (if applicable) would add valuable information to your medical history and contribute to the overall assessment.


How should I dress for the physiotherapy session?


Wear loose comfortable clothing. For neck or arm issues, a tank top would be appropriate.  Shorts or active pants would be appropriate for back and leg issues.


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